Refund and Returns Policy, Disclaimers, Privacy

YOUR TERMS AND CONDITIONS OF USE

USE OF SITE

Welcome to our shop! If you visit our shop it means that you automatically accept all these terms and conditions. Please carefully read all information concerning our guidelines, terms and agreements.  This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Doc James Distributors and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Doc James Distributors believes that customer conduct violates applicable law or is harmful to the interests of Doc James Distributors and its subsidiaries.

Due to law and regulations in the US., sites containing smoking-related material are for users aged 21 or older only.  WARNING: OnlineCigarShop.com and DocJames does not sell tobacco or tobacco related products to anyone under the age of 21, nor do we sell cigarettes.  OnlineCigarShop.com does not sell cigars to retailers of tobacco products nor does it otherwise sell or ship cigars on a wholesale basis. All cigars sold by OnlineCigarShop.com and DocJames are intended for personal consumption by its customers and resale thereof is strictly prohibited.

All content appearing on this Web site is the property of: 

Doc James Tobacco inc
952 East Main st, Shrub Oak, NY 10588

Copyright © 2024 Doc James Distributors. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2010-2012 Doc James Distributors. All rights reserved.

TRADEMARKS

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Doc James Distributors. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Doc James Distributors or any third party, except as expressly granted herein.

SHIPPING POLICIES

Free Ground Shipping for orders over $75.  Most orders are processed within 24 hour and will be shipped the same day or the following business day depending on the time of your order. If the item you purchased is out of stock or on back order you will be notified via email or by telephone.If you need an item shipped overnight or sent express mail please let us know before or immediately after your purchase and we will let you know what the charge is for this particular service depending on the size of your order and  your ship to address.

RETURN / EXCHANGE POLICY

All Cigar products and cigar accessories sales are final. All accessories carry original manufacturers warranty. Customer will contact manufacturer directly for all warranty issues.

WARRANTIES

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Doc James Distributors makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Doc James Distributors SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Doc James Distributors BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

— OR Depending on State — 

The information and content on this server is provided “as is” with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Doc James Distributors. 

The references and descriptions of products or services within the Web site materials are provided “as is” without any warranty of any kind, either express or implied. Doc James Distributors is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. 

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information (“advertisers”), and not Doc James Distributors. 

The inclusion of material on this server does not imply any endorsement by Doc James Distributors, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. 

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Doc James Distributors tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Disclaimer:

Contact us at adam@docjames.com for questions related to refunds and returns.

Doc James sells products containing nicotine which maybe harmful to your health. Doc James does not sell Vape, cigarettes, or Hookah, only premium hand rolled cigars as defined by the FDA. You must be 21 or older to purchase products from this site.